Why Have A Contact Form If You Don’t Reply?

I’m not into outing businesses so I won’t name the business but it amazes me that in 2008 there are still businesses who don’t bother to reply to sales enquiries submitted via their website contact form. And this was a sales enquiry that was in response to an email marketing newsletter! What a waste!

I wonder how many businesses are throwing away money and loosing business by missing such simple things.

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